Category Archives: Warranty Service

Maximize Your 20 Percent

You’ve no doubt heard of the 80/20 rule. It’s the old adage that says 80 percent of your business comes from 20 percent of sales. What you might not know is that this philosophy can be applied all across your … Continue reading

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Data Shows Reduction in Triangle Homes for Sale

RALEIGH —Home sales in the Triangle area are on the rise; however, supply is not keeping up with the demand. Triangle Multiple Listing Services’ (MLS) recent data shows more than 6,000 homes were on the market in the area in February, … Continue reading

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What’s Housing Worth to Your Community?

In January, NAHB produced a study on the impact of home building – the income, jobs and taxes generated — in the nine-county Kansas City metropolitan area.  It was the 800th such customized report NAHB has produced for various metropolitan … Continue reading

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Residential Water Heaters

2015 DEPARTMENT OF ENERGY NEW WATER HEATER STANDARDS What is changing with the water heaters? On April 16, 2015, there will be significant updates to water heater Energy Factor (EF) requirements as the result of updates to the National Appliance … Continue reading

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They don’t build houses like they used to

How many of you live in a home built before May 1, 2013? Sorry to be the one to tell you, but your home is not built to the current National Building Code of Canada. May 1, 2013 is the … Continue reading

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TOP FIVE MOST TROUBLESOME CALLBACKS

TOP FIVE MOST TROUBLESOME CALLBACKS Zero in on recurring issues that haunt the service department. By: Jennifer Goodman Our step-by-step illustrations show how to prevent issues that lead to customer dissatisfaction. A significant reduction in callbacks can save money and … Continue reading

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Compete Where it Counts

Thinking about the competition is enough to keep a small business owner tossing and turning all night. And based on what you know, this seems understandable. After all, how are you supposed to go up against larger, well-established competitors? What … Continue reading

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More 2015 Housing Forecasts

Towards the end of each year I collect some housing forecasts for the following year, and it looks like most analysts are optimistic for 2015. Here is a summary of forecasts for 2014. In 2014, new home sales will be … Continue reading

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DREES OPTS IN ON EKOTROPE SUSTAINABLE DESIGN TOOL

“When you look at a house as a complete system, you make better cost/energy performance trade-offs that you just can’t make when looking at a single component in isolation,” says Ekotrope founder and CEO Ziv Rozenblum, “We give builders a … Continue reading

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LATEST NUMBERS FOR RALEIGH SHOW NEW HOME CLOSINGS AND PRICES RISE

LATEST NUMBERS FOR RALEIGH SHOW NEW HOME CLOSINGS AND PRICES RISE In the Raleigh, NC market, closings of new homes gained year-over-year in July, and the market seemed to be signaling strengthening with a percentage lift more robust than June … Continue reading

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