Monthly Archives: January 2011

Visit us on Facebook

http://www.facebook.com/pages/PHWS-of-North-Carolina/109215819112349?v=wall

Posted in Ping.fm, Warranty Service | Leave a comment

A thousand small demonstrations of incompetence

In their book Rules to Break and Laws to Follow, Don Peppers and Martha Rogers, Ph.D. write that “customers have memories. They will remember you, whether you remember them or not.” Further, “customer trust can be destroyed at once by a … Continue reading

Posted in Home Building, Ping.fm, Real Estate, Warranty Service | Leave a comment

New-Home Sales Rise 5.5 Percent In November

Sales of newly built, single-family homes increased 5.5 percent to a seasonally adjusted annual rate of 290,000 units in November, according to newly released figures from the U.S. Commerce Department. The gain represents a partial bounce-back from a near-record low, … Continue reading

Posted in Home Building, Ping.fm, Real Estate | Leave a comment