Category Archives: Warranty Service

CUSTOMER CARE CENTRAL

As Eliant honors 43 builders for achievement in customer-centric business operations, we look at how that all ties back to smarter, more profitable business. By John McManus You figure, for insight on how to bake customer care into a business … Continue reading

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At the Warranty Chain Management Conference

Rather than a data warehouse, which is built to spec and then filled in an orderly fashion, WCM keynote speaker Richard Vermillion wants to fill a “data lake” with information and then figure out how it might be useful. For … Continue reading

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THE DEBATE RAGES ON: WHY BUY VS. RENT?

Is homeownership the right thing for everybody? Absolutely not. Is it the right thing for some households who are currently renting? Absolutely. Should every renter be looking for the first opportunity to buy a home? No. This is all logical. … Continue reading

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Instagram Best Practices for Small Business Owners

Instagram is becoming more and more popular for marketing businesses. According to eMarketer, 32.3% of U.S. companies with 100 employees or more use Instagram, and that number is expected to jump to 48.8% in 2016 and to 70.7% in 2017—edging … Continue reading

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Producer Prices in August …Dow

The Bureau of Labor Statistics (BLS) released the Producer Price Indexes (PPI) for August. Inflation in prices received by producers (prior to sales to consumers) were unchanged in August following a 0.2% increase in July. Separately, a 0.4% increase in prices … Continue reading

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HUD Secretary Cites Importance of Home Building, Seeks to Expand Housing Credit

HUD Secretary Julian Castro cited the importance of home building to the economy in an address today to the NAHB Board of Directors in Dallas. “Builders are part of our nation’s economic backbone,” said Castro. “You always have been. And HUD … Continue reading

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New Mortgage Lending Rules Take Effect Tomorrow

The Consumer Financial Protection Bureau’s (CFPB’s) new mortgage lending rules will take effect Oct. 3. NAHBNow has reported on the impending changes over the past few months to help our readers prepare and avoid any unwanted closing delays. Beginning tomorrow, the … Continue reading

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Call “Action” on Marketing Videos

You may have noticed there’s an awful lot of writing on the Internet. All joking aside, using videos instead of text on your website, blog or marketing emails can help set your business apart from the competition. The presentation service … Continue reading

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Why So Many Adult Kids Continue To Move Back Home

Housing market impacted by adult kids being happier at home — despite lower jobless rate and higher personal incomes. Just as baby boomers are honing their retirement strategies and considering downsizing because of their new empty nest, American homes are … Continue reading

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What if a car came with a 2,000 mile warranty?

By Sam Rashkin If it did, you would probably laugh … thus the term the laugh test. But they don’t. Car buyers today routinely get 60,000 mile, and in some cases 100,000 mile warranty coverage. If cars routinely last up to … Continue reading

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